Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Buffalo (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring fast, friendly service and high-quality beverages in a welcoming Starbucks store. You will manage a team, coach partners, and uphold store policies while maintaining a clean, safe environment for customers and partners alike.

The role emphasizes teamwork, reliability, and the ability to direct work and delegate tasks while delivering consistent guest experiences.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and delegate tasks.
• Strong oral communication and interpersonal skills.
• Experience in a retail environment is a plus.

Responsibilities

• Lead shift with craft and heart to maintain a welcoming space.
• Ensure quality beverages and food prepared to standard recipes.
• Coach and direct team to deliver great customer service.
• Uphold store safety, security, and cash-handling procedures.

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Cash handling

Adaptability

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring fast, friendly service and high-quality beverages in a welcoming Starbucks store. You will manage a team, coach partners, and uphold store policies while maintaining a clean, safe environment for customers and partners alike.

The role emphasizes teamwork, reliability, and the ability to direct work and delegate tasks while delivering consistent guest experiences.