Shift Supervisor: Coffeehouse Team Leader & Mentor

Starbucks Corp.; Richton Park (IL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage (Starbucks College AA

Paid vacation and holidays

Parental leave benefits

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, ensuring warm, welcoming service and consistent quality. You will guide the crew, handle cash, and uphold store safety while engaging with customers to brighten their day.

This role emphasizes coaching others, maintaining standards, and delivering the best experiences during early mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a customer-facing role.
• Ability to direct work of others and delegate tasks.
• Strong communication and teamwork skills.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Prepare beverages/food to standard recipes, or customize as needed.
• Coach and coordinate staff to meet store policies and quality standards.
• Oversee cash handling, safety, and security during shifts.

Skills

Customer service

Supervising

Cash handling

Communication

Team leadership

Food prep

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team, ensuring warm, welcoming service and consistent quality. You will guide the crew, handle cash, and uphold store safety while engaging with customers to brighten their day.

This role emphasizes coaching others, maintaining standards, and delivering the best experiences during early mornings, evenings, weekends, and holidays.