Shift Supervisor - Lead Coffeehouse Team & Growth

Starbucks Corp.; Allen (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition assistance

Stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will coach team members, prepare beverages and food to standard recipes, handle cash, and uphold store safety and quality standards.

Flexibility to work mornings, evenings, weekends, and holidays is required, as is the ability to interact with customers and lead a small team to deliver exceptional service.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six (6) months of experience delegating tasks to other employees and coordinating the tasks of two or more employees.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience for customers.
• Direct the work of others to ensure smooth shift flow and guest satisfaction.
• Prepare and coach the preparation of beverages and foods to standard recipes or customized requests.
• Ensure quality beverage and food products, manage cash handling, and maintain store safety and security.

Skills

Customer service

Team leadership

Communication

Cash handling

Retail knowledge

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. You will coach team members, prepare beverages and food to standard recipes, handle cash, and uphold store safety and quality standards.

Flexibility to work mornings, evenings, weekends, and holidays is required, as is the ability to interact with customers and lead a small team to deliver exceptional service.