Shift Supervisor — Lead Coffeehouse Team

Starbucks Corp.; Sunbury (OH); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring a welcoming community space and high-quality beverages and food. You will coach and coordinate team members, uphold safety and cash-handling standards, and support partners' growth with constructive feedback.

Flexibility to work early mornings, evenings, weekends, and holidays is required, as are strong interpersonal and communication skills to foster a positive customer experience.

Qualifications

• Six months in a customer-facing role or equivalent experience.
• Ability to coach food and beverage preparation to standard recipes.
• Experience delegating tasks and coordinating a team of coworkers.
• Strong communication and interpersonal skills for a retail environment.

Responsibilities

• Lead shift to ensure quality beverages and food and a welcoming space.
• Direct team members and coordinate tasks during service.
• Uphold store policies, safety, cash handling, and security standards.
• Support onboarding and development of partners through coaching.

Skills

Customer service

Team leadership

Communication skills

Cash handling

Food & beverage prep

Problem solving

Flexible scheduling

Store safety awareness

Interpersonal skills

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring a welcoming community space and high-quality beverages and food. You will coach and coordinate team members, uphold safety and cash-handling standards, and support partners' growth with constructive feedback.

Flexibility to work early mornings, evenings, weekends, and holidays is required, as are strong interpersonal and communication skills to foster a positive customer experience.