Shift Supervisor: Craft Coffee & Lead a Welcoming Team

Starbucks Corp.; Phoenix (AZ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the store team, ensure quality beverages and food, and uphold store policies and safety. You will coach staff, manage tasks, and contribute to a welcoming environment for customers and partners.

The role requires delivering consistent service, effective communication, and the ability to work flexible hours across mornings, evenings, weekends, or holidays. Starbucks emphasizes growth and comprehensive partner benefits.

Qualifications

• Six months of experience in customer-facing role.
• Prepare and coach beverages/food to standard recipes.
• Delegate tasks to other employees.

Responsibilities

• Lead shift to ensure quality beverages and food.
• Coach and supervise team to meet standards.
• Maintain store policies and safety procedures.
• Deliver exceptional customer service and resolve issues promptly.

Skills

Customer service

Team leadership

Communication skills

Retail experience

Staff delegation

Attention to detail

Tools

POS systems

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the store team, ensure quality beverages and food, and uphold store policies and safety. You will coach staff, manage tasks, and contribute to a welcoming environment for customers and partners.

The role requires delivering consistent service, effective communication, and the ability to work flexible hours across mornings, evenings, weekends, or holidays. Starbucks emphasizes growth and comprehensive partner benefits.