Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Ballwin (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition coverage

Paid vacation

Sick time

Holiday pay

Bean Stock equity

Bonus program

Financial well-being tools

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a team and create a welcoming store environment. You will guide baristas and team members to deliver consistent, high-quality beverages and food, while upholding safety and store standards.

The role emphasizes hands-on leadership, coaching, and efficient operations across early mornings, evenings, weekends, and holidays as part of a dynamic retail environment.

Qualifications

• Maintain regular attendance and punctuality, with or without accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies and standards for quality beverages and food, cash handling and safety.
• Six months of customer-service experience with interaction and fulfillment of requests.
• Prepare beverages and food to standard recipes or customize as requested.
• At least six months of experience delegating tasks to others and coordinating a team.

Responsibilities

• Direct shift operations and lead the team to deliver high-quality beverages and food.
• Coach and supervise staff to follow recipes, portion control and store standards.
• Ensure safety, security and smooth customer flow during peak times.
• Maintain positive customer relations and resolve issues promptly.

Skills

Customer service

Team leadership

Communication

Flexibility

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a team and create a welcoming store environment. You will guide baristas and team members to deliver consistent, high-quality beverages and food, while upholding safety and store standards.

The role emphasizes hands-on leadership, coaching, and efficient operations across early mornings, evenings, weekends, and holidays as part of a dynamic retail environment.