Shift Supervisor - Coffee Shop at Midway

SSP Group; Chicago (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Paid training

Meal program

Paid time off

Holiday pay

401(k) match

Medical benefits

Life & ADD is company paid

Voluntary benefits

EAP

Career development

Job summary

SSP America is seeking a Shift Supervisor - Coffee Shop at Midway to help run daily operations at the airport location in Chicago. You will lead shifts, coach team members, and ensure friendly, safe, and efficient service for guests.

The role emphasizes strong leadership, food safety knowledge, and the ability to multitask in a fast-paced, high-volume setting. Competitive wages, benefits, and career growth are highlighted.

Qualifications

• 1+ years of experience leading a team in a quick-service restaurant or fast-food environment.
• Knowledge of food safety.
• Basic computer skills.
• Ability to multi-task.
• Strong leadership & communication skills.

Responsibilities

• Lead shifts with confidence and ensure operational standards are consistently met.
• Provide coaching, support, and direction to team members.
• Deliver warm, friendly, and respectful service to every guest.
• Foster a strong team culture.

Skills

Leadership

Communication

Multi-tasking

Food safety

Computer skills

Tools

POS system

Job description

Shift Supervisor - Coffee Shop at Midway

• $24.00 / Hour
• Full-Time
• Full Benefits
• Opportunities for Career Advancement!
• Must Have Open Work Availability

Our Shift Supervisors play an important role in the day to day running of the business. You'll work on shift with the team to cultivate a positive and engaging atmosphere, ensure that best practices are being followed, and hold the team accountable for providing a safe and clean environment for our employees and our guests!

What You'll Do

• Lead shifts with confidence and ensure operational standards are consistently met
• Provide coaching, support, and direction to team members
• Deliver warm, friendly, and respectful service to every guest
• Foster a strong team culture

Requirements

• 1+ years of previous experience leading a team in a quick-service restaurant or fast-food environment
• Knowledge of food safety
• Basic computer skills
• Ability to multi-task
• Strong leadership & communication skills!

If you're interested in advancing your restaurant management career, our Shift Supervisor role may be the perfect fit!

• Highly competitive wages
• Paid training
• Employee meal program
• Paid time off
• Extra pay for holidays worked
• Retirement plan with safe harbor company match
• Medical benefits $50 per month
• Basic Life & ADD is company paid 100%
• Voluntary plans available (pet insurance, accident, illness, hospital indemnity, dental, vision)
• Employee assistance program
• Career development and opportunities

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.