Shift Lead - Fast-Casual Ops with Growth & Benefits

SSP America; Chicago (IL); On-site; USD 48,000 - 54,000; Full time

Benefits offered by this job

Full Benefits

Career advancement opportunities

Opportunities for career advancement!

Job summary

SSP America in Chicago, IL is seeking a Shift Supervisor to lead daily shift operations, uphold standards, and maintain a positive guest and crew environment.

The role requires 1+ year of leadership in a quick-service setting, knowledge of food safety, basic computer skills, and strong communication. It is a full-time position with benefits and clear opportunities for career advancement.

Qualifications

• 1+ years of experience leading a team in a quick-service restaurant or fast-food environment.
• Knowledge of food safety.
• Basic computer skills.
• Ability to multi‑task.
• Strong leadership & communication skills.

Responsibilities

• Lead shifts with confidence and ensure operational standards are consistently met.
• Provide coaching, support, and direction to team members.
• Deliver warm, friendly, and respectful service to every guest.
• Foster a strong team culture.

Skills

Leadership

Communication

Food safety

Multi-tasking

Basic computer skills

Job description

SSP America in Chicago, IL is seeking a Shift Supervisor to lead daily shift operations, uphold standards, and maintain a positive guest and crew environment.

The role requires 1+ year of leadership in a quick-service setting, knowledge of food safety, basic computer skills, and strong communication. It is a full-time position with benefits and clear opportunities for career advancement.