Shift Leader

SSP Group plc; Salt Lake City (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free parking

Free meal every shift

Paid training

Retirement plan with safe harbor match

Medical premium assistance ~80%

Job summary

SSP America, operating at the Salt Lake City International Airport, is hiring a Shift Supervisor. This is a full-time, on-site role offering $22.00/hour plus tips and immediate start with paid training and advancement opportunities.

The Shift Supervisor will lead a shift, ensure SSP standards are met, train new hires, and coach the team to deliver exceptional guest experiences while maintaining safety and quality procedures.

Qualifications

• Shift Supervisors are the first step into management.
• They ensure our standards are consistently achieved by the team and provide customer service excellence.
• They lead a shift, train new hires, and coach staff to meet SSP standards.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.

Skills

Leadership

Customer service

Shift management

Open availability

Job description

• $22.00/hour PLUS Tips
• Hiring Immediately
• Full Time
• Must Have Open Availability
• Free parking & Free meal every shift
• Paid training
• Retirement plan with safe harbor company match
• Approximately 80% paid medical premiums, depending on the plan
• Career development and opportunities for advancement

SSP America operates several restaurants throughout the Salt Lake City International Airport. Our portfolio includes local favorites like Rooster's Brewing, Uinta Brewing, Panda Express and Blue Lemon.

At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

Our Shift Supervisors are experts at a few things:

• Having warm, friendly smiles
• Respecting our customers
• Leading a shift to ensure all operational standards are met or exceeded
• Providing support and coaching to our teams

If you're ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit!

Here are a few things you can expect as a Shift Supervisor at SSP America:

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.