Shift Supervisor — Coffee Craft & Team Leader

Starbucks Corp.; Silver Spring (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) with employer match

Paid vacation

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead store teams in Maryland. You will coach beverage and food preparation, ensure quality and safety, and deliver friendly customer service in a welcoming environment.

Flexible hours, strong attendance, and the ability to coordinate tasks for multiple partners are required. The role emphasizes collaboration, learning, and store operations knowledge.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to coach food and beverage preparation to standard recipes or customized for customers.
• Demonstrated ability to delegate tasks and coordinate two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Prepare and coach beverage and food preparation to standard recipes or customer customizations.
• Ensure quality beverages and food, cash handling, and store safety and security.
• Maintain regular attendance and punctuality, with flexible hours including early mornings, evenings, weekends, and holidays.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Customer interaction

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead store teams in Maryland. You will coach beverage and food preparation, ensure quality and safety, and deliver friendly customer service in a welcoming environment.

Flexible hours, strong attendance, and the ability to coordinate tasks for multiple partners are required. The role emphasizes collaboration, learning, and store operations knowledge.