Shift Supervisor: Lead Craft & Team in Coffeehouse

Starbucks Corp.; Gaithersburg (MD); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

401(k) match

Tuition coverage

Paid vacation

Disability insurance

Job summary

Starbucks Coffee Company in Gaithersburg, MD is seeking a Shift Supervisor to lead daily operations, coach partners, and maintain a welcoming, efficient store. You will oversee beverage and food preparation, ensure quality standards, and support customer satisfaction in a fast paced environment.

The role emphasizes building relationships with customers and teammates, directing tasks, and upholding safety and cash handling procedures.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to delegate tasks to other employees.
• Flexibility to work mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead store operations as shift supervisor, ensuring a welcoming environment.
• Prepare beverages and food to standard recipes or customized for customers.
• Coach and delegate tasks to other partners to ensure smooth service.
• Maintain cash handling, store safety and security, and high-quality customer service.

Skills

Customer interaction

Team leadership

Communication

Teamwork

Food & beverage prep

Retail knowledge

Job description

Starbucks Coffee Company in Gaithersburg, MD is seeking a Shift Supervisor to lead daily operations, coach partners, and maintain a welcoming, efficient store. You will oversee beverage and food preparation, ensure quality standards, and support customer satisfaction in a fast paced environment.

The role emphasizes building relationships with customers and teammates, directing tasks, and upholding safety and cash handling procedures.