Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.

Maryland

On-site

USD 23,000 - 33,000

Full time

14 days+
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Benefits offered by this job

Health insurance
401(k) with employer match
Tuition coverage
Paid vacation
Parental leave

Job summary

Starbucks Corp. in Maryland is seeking a Shift Supervisor to lead coffeehouse operations with craft and heart, ensuring a welcoming space for the community and consistent product quality.

You will coach team members, manage food and beverage preparation to standard recipes, handle customer requests, and maintain safety and store policies while promoting growth opportunities and comprehensive benefits. Flexible hours and strong store support are part of the role.

Qualifications

  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
  • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

Responsibilities

  • Lead shift with craft and heart to ensure a welcoming space for customers.
  • Ensure quality beverages and food products while adhering to store policies and safety standards.
  • Coach and delegate tasks to team members to meet performance and guest service goals

Skills

Direct others
Learn quickly
Oral communication
Retail knowledge
Interpersonal skills
Team player
Relationship building

Job description

Starbucks Corp. in Maryland is seeking a Shift Supervisor to lead coffeehouse operations with craft and heart, ensuring a welcoming space for the community and consistent product quality.

You will coach team members, manage food and beverage preparation to standard recipes, handle customer requests, and maintain safety and store policies while promoting growth opportunities and comprehensive benefits. Flexible hours and strong store support are part of the role.

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