Shift Lead: Craft Coffee & Community Impact

Starbucks Corp.; Silver Spring (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Tuition reimbursement

Paid parental leave

Stock program

Job summary

Starbucks Corp. in Maryland is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food.

The role emphasizes coaching teammates, maintaining store standards, and direct supervision of staff during shifts, with flexible hours, strong teamwork, and a commitment to customer service. As a Starbucks partner you gain access to comprehensive benefits and development opportunities.

Qualifications

• Six months of experience in a role requiring frequent customer interaction.
• Ability to coach food and beverage preparation to standard recipes.
• Experience delegating tasks to others and coordinating two or more employees.
• Strong communication, teamwork, and relationship-building skills.

Responsibilities

• Lead with craft and heart to keep the coffeehouse welcoming for the community.
• Direct and supervise team members during shifts, ensuring quality beverages and foods.
• Coach and delegate tasks to teammates to meet store standards and goals.

Skills

Customer service

Communication

Team leadership

Food/beverage prep

Cash handling

Store safety

Training/coaching

Delegation

Interpersonal skills

Retail environment knowledge

Education

Job description

Starbucks Corp. in Maryland is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community and delivering quality beverages and food.

The role emphasizes coaching teammates, maintaining store standards, and direct supervision of staff during shifts, with flexible hours, strong teamwork, and a commitment to customer service. As a Starbucks partner you gain access to comprehensive benefits and development opportunities.