Shift Supervisor: Lead Coffee Team & Craft Experiences

Starbucks Corp.; Millbrook (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company in Maryland is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, uphold store safety, and coach a diverse team to deliver consistent service.

Requirements include six months of customer-facing experience, ability to delegate tasks, strong communication, and a commitment to brand standards.

Qualifications

• Six months of experience in a customer-facing role or similar.
• Ability to coach the preparation of beverages and food to standard recipes or customized for customers.
• Experience delegating tasks to two or more employees and coordinating their work.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Oversee daily shift execution of beverage and food preparation to standard recipes.
• Direct and coach team members, delegating tasks to ensure efficient service.
• Enforce store policies, safety, and cash handling procedures; uphold security and quality standards.

Skills

Direct team leadership

Customer service

Communication

Team collaboration

Adaptability

Food/beverage prep

Job description

Starbucks Coffee Company in Maryland is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages and food, uphold store safety, and coach a diverse team to deliver consistent service.

Requirements include six months of customer-facing experience, ability to delegate tasks, strong communication, and a commitment to brand standards.