Coffeehouse Shift Supervisor - Lead with Craft & Community

Starbucks Corp.; Pikesville (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Tuition coverage

Employee discount

Stock program

Disability insurance

Job summary

Starbucks Coffee Company in Maryland is seeking a Shift Supervisor to lead a cafe team with craft and heart, ensuring every cup sparks connection and a welcoming community space. You will oversee shift operations, uphold quality beverages and food, and model stellar customer service.

You’ll coach partners, assign tasks, manage cash handling and safety, and adapt to a fast-paced environment with flexible hours, including mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Experience delegating tasks to other employees and coordinating two or more staff.
• Ability to direct the work of others and learn quickly.
• Knowledge of the retail environment and strong interpersonal skills.

Responsibilities

• Lead shift operations with craft and heart to create a welcoming space.
• Ensure quality beverages and food products and maintain store safety.
• Coach and develop partners and coordinate tasks during the shift.
• Uphold store policies including cash handling and security.

Skills

Customer service

Communication

Team leadership

Cash handling

Food handling

Safety awareness

Store operations

Job description

Starbucks Coffee Company in Maryland is seeking a Shift Supervisor to lead a cafe team with craft and heart, ensuring every cup sparks connection and a welcoming community space. You will oversee shift operations, uphold quality beverages and food, and model stellar customer service.

You’ll coach partners, assign tasks, manage cash handling and safety, and adapt to a fast-paced environment with flexible hours, including mornings, evenings, weekends, and holidays.