Shift Supervisor: Lead Craft Coffee & Team Coaching

Starbucks Corp.; Bethesda (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Tuition assistance (Starbucks College)

Job summary

Starbucks Corp. in Bethesda, MD is seeking a shift supervisor to lead daily store operations, ensure beverage and food quality, and uphold cash handling and safety standards.

You will foster a welcoming, community-focused atmosphere and mentor team members to deliver exceptional service. The role requires a minimum of six months in customer-facing roles, ability to delegate, strong communication, and a collaborative approach.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Ability to build relationships.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Coach and oversee the preparation of beverages and food to standard recipes or customer customizations.
• Delegate tasks to team members and coordinate workload during shifts.
• Ensure cash handling, store safety and security, and adherence to operating policies.

Job description

Starbucks Corp. in Bethesda, MD is seeking a shift supervisor to lead daily store operations, ensure beverage and food quality, and uphold cash handling and safety standards.

You will foster a welcoming, community-focused atmosphere and mentor team members to deliver exceptional service. The role requires a minimum of six months in customer-facing roles, ability to delegate, strong communication, and a collaborative approach.