Shift Supervisor (519)

KPH Healthcare Services Inc.; Village of Lake Placid (NY); In loco; USD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Paycom - ATS is seeking a Customer Experience Supervisor to lead the store team in the absence of management. You will supervise crew, open and close procedures, and ensure daily operations run smoothly.

This role emphasizes resolving customer service issues, completing mandatory training, and maintaining high service standards across shifts. A stable, customer-focused environment awaits the right candidate.

Competenze

• Minimum: High School Diploma (or currently enrolled) or GED.
• Preferred: AS Degree or Higher.
• Experience: 2+ years previous experience in related position.

Mansioni

• Provide supervisory leadership in the absence of store management.
• Carry out opening and closing procedures in theAbsence of store management.
• Supervise store crew through assigning, directing and following up of activities in the absence of store management.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Conoscenze

Supervisory leadership

Customer experience advocacy

Shift leadership

Formazione

High School Diploma or GED

AS degree or higher

Descrizione del lavoro

Job Description: Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.Job Duties:Ability to fulfill all duties listed for a Customer Experience AdvocateMay carry out all opening and closing procedures in the absences of store managementMay supervise store’s crew through assigning, directing and following up of activities, in the absence of store managementMay represent management in resolving customer service issuesResponsible for completing all mandatory and regulatory training programsPerform other duties as assignedEducation:Minimum: High School Diploma (or currently enrolled) or GEDPreferred: AS Degree or HigherExperience:Preferred: 2 or more years previous experience in related position