Shift Supervisor (519)

KPH Healthcare Services Inc.; Town of Whitestown (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Paycom - ATS in Whitestown, NY is seeking a supervisor to lead the store in the absence of management and ensure smooth daily operations. You will open and close procedures, supervise crew, handle customer service issues, and complete mandatory training, with additional duties as assigned.

The role emphasizes reliable leadership, adherence to regulations, and a proactive approach to resolving customer concerns while maintaining store standards and service quality.

Qualifications

• High school diploma or GED required.
• AS degree or higher preferred.
• 2+ years of related experience preferred.

Responsibilities

• Provide supervisory leadership in absence of store management.
• Open and close procedures in the absence of store management.
• Direct and follow up on crew activities.
• Represent management in resolving customer service issues.
• Complete mandatory and regulatory training.
• Perform other duties as assigned.

Skills

Customer service

Supervisory leadership

Leadership

Education

High School Diploma or GED

AS Degree or Higher

Job description

Job Description: Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.Job Duties:Ability to fulfill all duties listed for a Customer Experience AdvocateMay carry out all opening and closing procedures in the absences of store managementMay supervise store’s crew through assigning, directing and following up of activities, in the absence of store managementMay represent management in resolving customer service issuesResponsible for completing all mandatory and regulatory training programsPerform other duties as assignedEducation:Minimum: High School Diploma (or currently enrolled) or GEDPreferred: AS Degree or HigherExperience:Preferred: 2 or more years previous experience in related position