Shift Supervisor

Kph-Healthcare-Services; Galeville (NY); Presencial; USD 42.000 - 55.000; Jornada completa

Descripción de la vacante

Paycom - ATS is seeking a supervisory leader to cover shifts in the absence of store management. You will supervise the crew, assign tasks, and ensure opening and closing procedures are carried out smoothly.

You must uphold brand standards, safety rules, and excellent customer service during every shift. You may represent management when resolving customer service issues, complete all mandatory and regulatory training, and perform other duties as assigned.

Formación

• Must have high school diploma or GED (enrolled acceptable).
• AS degree or higher preferred.
• 2+ years of related experience preferred.

Responsabilidades

• Provide supervisory leadership in the absence of store management.
• Fulfill duties of a Customer Experience Advocate.
• Open and close procedures in the absence of store management.
• Supervise store crew by directing and following up of activities.
• Represent management in resolving customer service issues.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Conocimientos

Customer service experience

Educación

High School Diploma or GED

AS Degree or Higher (preferred)

Descripción del empleo

Job Description: Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.Job Duties:Ability to fulfill all duties listed for a Customer Experience AdvocateMay carry out all opening and closing procedures in the absences of store managementMay supervise store’s crew through assigning, directing and following up of activities, in the absence of store managementMay represent management in resolving customer service issuesResponsible for completing all mandatory and regulatory training programsPerform other duties as assignedEducation:Minimum: High School Diploma (or currently enrolled) or GEDPreferred: AS Degree or HigherExperience:Preferred: 2 or more years previous experience in related position