Shift Supervisor (519)

Kph-Healthcare-Services; Village of Hamilton (NY); On-site; USD 33,000 - 45,000; Full time

Job summary

KPH Healthcare Services Inc. seeks a capable supervisor to lead the team in the absence of store management. You will oversee daily operations, ensure customer service standards, and maintain store routines.

The role emphasizes shift leadership, opening/closing procedures, and resolving customer issues. Strong communication and experience in a related role are preferred; on‑site work in New York.

Qualifications

• Requires at least a high school diploma or GED.
• Preferred AS degree or higher.
• Experience: 2+ years in related role preferred.

Responsibilities

• Supervise crew in absence of store management.
• Open and close procedures when management absent.
• Resolve customer service issues in absence of store management.
• Complete mandatory training and regulatory programs.

Skills

Customer service

Supervisory experience

Shift leadership

Education

High School Diploma or GED

AS Degree or Higher

Job description

Job Description: Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.Job Duties:Ability to fulfill all duties listed for a Customer Experience AdvocateMay carry out all opening and closing procedures in the absences of store managementMay supervise store’s crew through assigning, directing and following up of activities, in the absence of store managementMay represent management in resolving customer service issuesResponsible for completing all mandatory and regulatory training programsPerform other duties as assignedEducation:Minimum: High School Diploma (or currently enrolled) or GEDPreferred: AS Degree or HigherExperience:Preferred: 2 or more years previous experience in related position