Shift Supervisor

SSP America; Sterling (VA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Pay range: $24-$25 per hour

Free parking

2 weeks PTO

Immediate Hiring

Advancement opportunities

Job summary

SSP America is hiring Shift Supervisors to work at Urban Craves inside Washington Dulles International Airport. The role involves greeting guests, running shifts to SSP standards, training new hires, and completing opening, ongoing, and closing checklists.

Ideal candidates will have at least 1 year in food and beverage, a high school diploma, be 18+, and able to pass a TSA background check; strong communication and conflict-resolution skills are valued.

Qualifications

• Can pass TSA background check (10-year).
• At least 18 years old.
• High School Diploma or equivalent.
• Minimum 1 year experience in food & beverage.
• Restaurant experience preferred (FS/QS).
• Proven ability to resolve difficult situations with guests and team members.
• Excellent written and verbal communication.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.
• Complete opening, ongoing, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.
• Other duties as assigned.

Skills

Guest interaction

Shift management

Staff training

Checklists

Coaching

Customer service

Education

High School Diploma or equivalent

Job description

• Great pay $24.00-$25.00 per hour (Depending on Experience)
• Free Parking
• Immediate Hiring

• Great pay $24.00-$25.00 per hour (Depending on Experience)
• Free Parking
• 2 weeks PTO (Paid Time Off)
• Immediate Hiring
• Great Advancement Opportunities

We are currently hiring for Shift Supervisors to work at Urban Craves inside the Washington Dulles International Airport.

Here are a few things you can expect when you join our team as a Shift Supervisor:

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned.

The Ideal Candidate For This Position Has

• Can pass a 10-Year TSA Background Check
• At least 18 years old
• High School Diploma or equivalent
• Minimum of one year of experience in the food & beverage industry
• Full Service and/or Quick Service restaurant experience, preferred
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
• Excellent written and verbal communication

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.