Shift Supervisor

KPH HEALTHCARE SERVICES, INC; Newport (VT); On-site; USD 42,000 - 54,000; Full time

Job summary

KPH Healthcare Services, Inc. in Newport, VT is seeking a capable supervisor to provide leadership in the absence of store management. This role carries authority on a shift basis and focuses on maintaining smooth operations and patient/customer experiences.

Responsibilities include overseeing opening and closing procedures, supervising crew, resolving customer service issues, completing mandatory training, and performing additional duties as assigned.

Responsibilities

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Job description

Job Description:

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned