Shift Supervisor

KPH HEALTHCARE SERVICES, INC; Morristown (VT); On-site; USD 21,000 - 30,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a Store Supervisor to lead operations in the absence of store management. The role emphasizes supervisory leadership on a per-shift basis and ensuring customer experience standards.

Responsibilities include performing opening/closing procedures during absences, directing and supervising crew, resolving customer service issues, completing mandatory training, and handling other duties as assigned. This position requires reliability and initiative.

Responsibilities

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Job description

Job Description

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned