Shift Supervisor

KPH HEALTHCARE SERVICES, INC; Bridgeport (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a shift-level supervisor to provide supervisory leadership in the absence of store management. This role typically handles authority on a per-shift basis and supports the Customer Experience Advocate duties.

Qualifications

• Ability to supervise during absence of store management.
• Willingness to complete mandatory training and regulatory programs.

Responsibilities

• Fulfill all duties listed for a Customer Experience Advocate.
• May carry out opening and closing procedures in the absences of store management.
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management.
• May represent management in resolving customer service issues.
• Responsible for completing all mandatory and regulatory training programs.
• Perform other duties as assigned.

Job description

Job Description:

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Job Duties

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned