Shift Supervisor

KPH Healthcare Services; Fulton (AL); On-site; USD 23,000 - 25,000; Full time

Job summary

KPH Healthcare Services in Fulton, Alabama seeks a supervisor to lead in the absence of store management on a shift basis. The role involves supervising the crew, handling opening/closing procedures, and representing management in customer service resolutions.

Candidates should have a high school diploma or GED, prefer an AS degree, and 2+ years in related roles. The position offers hourly pay of $17.00 to $18.50 with mandatory training and compliance.

Qualifications

• Minimum: High School Diploma (or currently enrolled) or GED.
• Preferred: AS Degree or Higher.
• 2+ years experience in related position preferred.

Responsibilities

• Fulfill all duties listed for a Customer Experience Advocate
• May carry out opening and closing procedures in the absence of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Skills

Supervisory experience

Customer service

Training programs

Education

High School Diploma

AS Degree or Higher

Job description

Overview

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Responsibilities

Job Duties:

• Ability to fulfill all duties listed for a Customer Experience Advocate


• May carry out all opening and closing procedures in the absences of store management


• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management


• May represent management in resolving customer service issues


• Responsible for completing all mandatory and regulatory training programs


• Perform other duties as assigned

Qualifications

Education:

• Minimum: High School Diploma (or currently enrolled) or GED


• Preferred: AS Degree or Higher

Experience:

• Preferred: 2 or more years previous experience in related position

Special Conditions of Employment:

• Drug test


• Initial and continuous exclusion and sanction/disciplinary monitoring


• Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00-18.50 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.