Shift Manager & Team Coach

Paycom - ATS; Coralville (IA); On-site; USD 42,000 - 56,000; Full time

Job summary

Franchise Restaurant Concept Group is seeking a capable shift supervisor to lead Team Members and ensure top quality food, service, and cleanliness. You will coach staff, monitor guest feedback, and participate actively in daily shift operations in a fast-paced restaurant setting.

The role requires strong leadership, communication, and organizational skills, with responsibility for labor management, food safety, and accurate cash handling.

Qualifications

• Must be at least 21 years of age.
• Ability to speak, read, write and understand English.
• Valid driver's license and ability to operate a motor vehicle.

Responsibilities

• Ensure operational excellence in food quality, guest service, cleanliness, and Team Member training.
• Supervise Team Member performance and provide coaching and corrective guidance.
• Actively participate in shift operations and support hourly positions when necessary.
• Manage labor to meet daily and weekly targets and adjust staffing as needed.
• Complete HACCP checklists each shift and monitor food safety standards.
• Monitor temperatures and ensure proper handling and preparation of food.
• Review daily sales and shift details in required reporting systems; verify cash and deposits.

Skills

Leadership

Guest Focus

Labor Cost Control

Problem Solving

Time Management

Adaptability

Communication

Technical Skills

Microsoft Office

Tools

Toast POS

POS Systems

Job description

Franchise Restaurant Concept Group is seeking a capable shift supervisor to lead Team Members and ensure top quality food, service, and cleanliness. You will coach staff, monitor guest feedback, and participate actively in daily shift operations in a fast-paced restaurant setting.

The role requires strong leadership, communication, and organizational skills, with responsibility for labor management, food safety, and accurate cash handling.