Shift Leader & Restaurant Operations Supervisor

Paycom - ATS; Dubuque (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

Franchise Restaurant Concept Group is seeking an experienced restaurant manager to lead daily operations, ensuring quality food, excellent service, and a positive team environment. You will supervise shifts, coach Team Members, and uphold HACCP standards to maintain guest satisfaction.

Responsibilities include labor management, safety compliance, cash handling, and accurate reporting. The role requires strong leadership, clear communication, and the ability to perform in a fast-paced setting

Qualifications

• Must be at least 21 years of age.
• Ability to speak, read, write, and understand English.
• Valid driver’s license and ability to legally operate a motor vehicle.
• Strong leadership, communication, and organizational skills.
• Ability to perform effectively in a fast-paced, high-pressure environment.

Responsibilities

• Lead shift operations and supervise Team Members to ensure quality and service.
• Monitor guest feedback and coach staff to improve performance.
• Manage labor to meet daily/weekly targets and adjust staffing as needed.
• Ensure HACCP checklists are completed each shift and maintain food safety standards.
• Handle cash, deposits, logs, and reporting accurately.

Skills

Leadership

Guest focus

Labor control

Problem solving

Organization

Adaptability

Communication

Tech skills

Tools

Microsoft Office

POS Toast

Job description

Franchise Restaurant Concept Group is seeking an experienced restaurant manager to lead daily operations, ensuring quality food, excellent service, and a positive team environment. You will supervise shifts, coach Team Members, and uphold HACCP standards to maintain guest satisfaction.

Responsibilities include labor management, safety compliance, cash handling, and accurate reporting. The role requires strong leadership, clear communication, and the ability to perform in a fast-paced setting