Restaurant Shift Leader & Operations Coach

Paycom - ATS; Sioux Falls (SD); On-site; USD 52,000 - 68,000; Full time

Job summary

Franchise Restaurant Concept Group is seeking a hands-on Restaurant Manager to lead daily operations, uphold food safety standards, and drive guest satisfaction. You will supervise shifts, coach Team Members, manage labor costs, and ensure accurate financial and administrative processes.

The role requires strong leadership, clear communication, and the ability to thrive in a fast-paced environment while maintaining quality and service.

Qualifications

• Experience leading teams to achieve guest satisfaction and operational excellence.
• Ability to coach and develop Team Members and manage performance.
• Strong understanding of food safety, HACCP, and labor cost controls.

Responsibilities

• Lead and direct daily restaurant operations to ensure quality, service, and cleanliness.
• Monitor guest feedback and coach team members to improve performance.
• Oversee shifts, cover hourly roles when needed, and manage staffing to meet targets.
• Ensure HACCP checklists are completed each shift and uphold food safety standards.
• Review cash handling, deposits, and timecards; maintain accurate logs and reporting.

Skills

Leadership & accountability

Guest focus

Labor cost control

Problem solving

Organization & time management

Adaptability

Professional communication

Technical skills

Tools

Toast POS

Microsoft Office

Job description

Franchise Restaurant Concept Group is seeking a hands-on Restaurant Manager to lead daily operations, uphold food safety standards, and drive guest satisfaction. You will supervise shifts, coach Team Members, manage labor costs, and ensure accurate financial and administrative processes.

The role requires strong leadership, clear communication, and the ability to thrive in a fast-paced environment while maintaining quality and service.