Shift Manager/Shift Leader

Capriotti's; Harrisburg (Dauphin County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Tip Sharing

Career Advancement Opportunities

Free Shift Sub

Job summary

Capriotti's is seeking an experienced Shift Manager to oversee restaurant operations during assigned shifts. You will supervise staff, help complete orders, ensure food quality, follow recipes, perform daily temperatures, and maintain high guest satisfaction.

A strong leader with restaurant experience is essential and reliable, hardworking candidates are welcome to apply. If you are a proactive team player ready to step up, coach others and take ownership of daily shifts, we want to talk to you

Qualifications

• Excellent leadership and staff supervision abilities.
• Strong communication and problem-solving skills.
• Ability to remain calm and effective under pressure.
• Experience in restaurant operations and customer service-focused environments.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Lead by example and maintain high standards of food quality and speed of service.
• Oversee inventory and assist with prep and restocking as needed.

Skills

Leadership

Communication

Problem solving

Tools

POS software

Microsoft Office

Job description

Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Benefits/Perks

• Competitive Compensation
• Tip Sharing
• Career Advancement Opportunities
• Free Shift Sub

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will supervise staff, help complete orders, prep, ensure food quality, follow recipes, complete daily temperatures, speed of service, assign duties and deliver a high-quality experience to every guest. The ideal candidate is a strong leader with restaurant experience. Reliable, hard-working candidate to join our team immediately!

If you are a proactive team player ready to step up, coach others and take ownership of daily shifts, we want to talk to you today. Sersafe Certified is required, if not certified we will pay for the certification for the right candidate.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Lead by example
• Maintain appropriate inventory levels and restock/prep when necessaryany additional duties assigned or as described

Qualifications:

• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills
• Open availability: days/nights or weekends as needed