Shift Manager - Restaurant Operations & Guest Experience

WKS Restaurant Group; Long Beach (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

A major restaurant chain in Long Beach is seeking a Shift Leader to manage shifts, ensuring guest satisfaction and compliance with standards. Responsibilities include training staff, handling customer complaints, and managing shift operations. Ideal candidates are at least 18 years old, possess a high school degree, and have experience in hospitality. This role offers competitive pay ranging from $20 to $30 per hour, based on experience and other factors.

Qualifications

• Must be at least 18 years old.
• Must have valid driver's license and a personal car.
• Must have at least one year of experience in the hospitality industry.

Responsibilities

• Manage assigned shift and ensure guest satisfaction.
• Train and develop employees as per General Manager's plans.
• Ensure compliance with local and health regulations.

Skills

Basic computer skills

Math skills

Customer communication

Education

High school degree or equivalent

Job description

A major restaurant chain in Long Beach is seeking a Shift Leader to manage shifts, ensuring guest satisfaction and compliance with standards. Responsibilities include training staff, handling customer complaints, and managing shift operations. Ideal candidates are at least 18 years old, possess a high school degree, and have experience in hospitality. This role offers competitive pay ranging from $20 to $30 per hour, based on experience and other factors.