Shift Manager - Restaurant Operations & Guest Experience

WKS Restaurant Group; Harbor Pines (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

A restaurant management group seeks a Shift Leader in Harbor Pines, California. In this role, you will manage shifts, ensure guest satisfaction, and comply with operational standards. Ideal candidates are at least 18 years old, possess a high school diploma, and have relevant experience in the hospitality sector. Strong communication skills and the ability to work under pressure are essential. This position offers a pay range of $20.00 – $30.00 per hour based on experience and compliance with company standards.

Qualifications

• Must have at least one year of experience in the hospitality industry or three months as an El Pollo Loco Shift Leader.
• Must be at least 18 years old.
• Must have a valid driver's license and personal car.

Responsibilities

• Manage an assigned shift in a restaurant to ensure sales and guest satisfaction.
• Train and develop employees according to General Manager's directives.
• Ensure compliance with restaurant procedures and safety regulations.

Skills

Basic computer skills

Communication skills

Customer service skills

Mathematical skills

Flexibility under pressure

Education

High school degree or equivalent

Job description

A restaurant management group seeks a Shift Leader in Harbor Pines, California. In this role, you will manage shifts, ensure guest satisfaction, and comply with operational standards. Ideal candidates are at least 18 years old, possess a high school diploma, and have relevant experience in the hospitality sector. Strong communication skills and the ability to work under pressure are essential. This position offers a pay range of $20.00 – $30.00 per hour based on experience and compliance with company standards.