Shift Manager - Restaurant Operations & Guest Experience

WKS Restaurant Group; Long Beach (CA); On-site; USD 27,552 - 41,328; Full time

Job summary

A leading restaurant group in Long Beach, California, is seeking a Shift Manager to oversee restaurant operations during assigned shifts. Responsibilities include managing staff, ensuring customer satisfaction, and maintaining compliance with health regulations. Candidates must have a high school diploma and at least one year of experience in hospitality. This role requires strong leadership skills and the ability to handle customer complaints effectively.

Qualifications

• Be at least 18 years old.
• Must be able to speak, read, and write English.
• Must have a valid driver’s license and a personal car.
• Must possess at least one year of experience in the hospitality industry.

Responsibilities

• Manage an assigned shift and ensure guest satisfaction.
• Train and develop employees and oversee their performance.
• Ensure compliance with health and safety regulations.
• Handle customer complaints and provide guidance to staff.

Skills

Communication

Team Leadership

Customer Service

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

A leading restaurant group in Long Beach, California, is seeking a Shift Manager to oversee restaurant operations during assigned shifts. Responsibilities include managing staff, ensuring customer satisfaction, and maintaining compliance with health regulations. Candidates must have a high school diploma and at least one year of experience in hospitality. This role requires strong leadership skills and the ability to handle customer complaints effectively.