Shift Manager: Lead Teams to 5-Star Service

Taco-Bell; Lincoln (NE); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits – GED reimbursement

Job summary

Royal City Bell, LLC, a Taco Bell franchisee, is seeking a Shift Manager to lead restaurant operations on duty and deliver 5-star customer service. You will supervise team members, train future leaders, and act as MIC to ensure policy compliance and smooth daily operations.

Candidate must be 18+ with restaurant leadership experience, pass background checks, and obtain SERVSAFE certification. Health card, reliable transport, and strong communication are required.

Qualifications

• Must be 18 years or older.
• 6 months to 1 year of restaurant experience with leadership across all shifts.
• Must maintain a current Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must be able to read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must be able to pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.
• Physical ability to stand and walk continuously, and lift up to 50 pounds.

Responsibilities

• Customer Service: Provide 5-star service to all customers and ensure customer satisfaction is a top priority.
• Team Leadership: Lead, coach, and motivate team members to succeed and complete duties on time with professional appearance.
• Team Development: Train and develop individuals seeking leadership roles, with constructive feedback.
• Operations Leadership: Serve as the MIC and ensure adherence to policies and standards.
• Profit & Loss Management: Assist upper leadership with achieving restaurant’s financial goals.
• Communication: Keep upper leadership informed about issues at the restaurant.

Skills

Leadership experience

English (written/spoken)

Strong verbal communication

Basic math and reading

Reliable transportation

Criminal Background Check

SERVSAFE Certification

Health Card compliance

Physical endurance

Job description

Royal City Bell, LLC, a Taco Bell franchisee, is seeking a Shift Manager to lead restaurant operations on duty and deliver 5-star customer service. You will supervise team members, train future leaders, and act as MIC to ensure policy compliance and smooth daily operations.

Candidate must be 18+ with restaurant leadership experience, pass background checks, and obtain SERVSAFE certification. Health card, reliable transport, and strong communication are required.