Shift Manager: 5-Star Operations & Team Leader

Taco-Bell; North Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DRG Cares Grant Program

Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

GED reimbursement

Job summary

Royal City Bell, LLC, a Taco Bell franchise, seeks a Shift Manager in Missouri to lead on-shift operations and deliver exceptional customer service. The role requires 18+ and prior restaurant leadership, with SERVSAFE certification pursued.

You will supervise staff, manage safety and quality standards, and support financial goals while ensuring policy compliance. The position is on-site in a fast-paced environment, with benefits and growth opportunities through a large franchise network.

Qualifications

• Must be 18 years or older.
• Preferred: 6 months to 1 year of restaurant experience with leadership across shifts.
• Must maintain a current Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.

Responsibilities

• Provide 5-star customer service and ensure customer satisfaction.
• Lead, coach, and motivate team members and verify duties are completed on time.
• Train and develop future leaders with constructive feedback.
• Act as Manager-in-Charge (MIC) and enforce policies and standards.
• Assist upper management with achieving restaurant financial goals.
• Keep upper leadership informed about issues at the restaurant.

Skills

Restaurant experience

Leadership

Verbal communication

English proficiency

Math proficiency

Reading proficiency

Criminal Background Check

Health Card

Job description

Royal City Bell, LLC, a Taco Bell franchise, seeks a Shift Manager in Missouri to lead on-shift operations and deliver exceptional customer service. The role requires 18+ and prior restaurant leadership, with SERVSAFE certification pursued.

You will supervise staff, manage safety and quality standards, and support financial goals while ensuring policy compliance. The position is on-site in a fast-paced environment, with benefits and growth opportunities through a large franchise network.