Shift Manager — Lead Team, Elevate Service

Shake Shack Enterprises; Selden (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with Company Match

Paid Time Off/Sick Time

Paid Parental Leave

Employee Resource Groups

Career development opportunities

Shake Shack Meal Discounts

Commuter Benefits

Exclusive corporate discounts

Job summary

Shake Shack in New York is seeking a restaurant leader to manage shift flow, supervise a team of hourly Team Members, and support operations such as purchasing and inventory. The role emphasizes safety, cleanliness, quality, and speed in a fast‑paced service environment.

Requirements include at least 1 year of leadership experience in a restaurant, local food safety certification, strong problem-solving abilities, and excellent written and verbal communication.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant leadership

Food safety certification

Problem solving

Communication skills

Job description

Shake Shack in New York is seeking a restaurant leader to manage shift flow, supervise a team of hourly Team Members, and support operations such as purchasing and inventory. The role emphasizes safety, cleanliness, quality, and speed in a fast‑paced service environment.

Requirements include at least 1 year of leadership experience in a restaurant, local food safety certification, strong problem-solving abilities, and excellent written and verbal communication.