Shift Manager: Lead a High-Performing Restaurant Team

Shake Shack; Braintree (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance & FS

Life Insurance & Short-Term Disability

401(k) with Company Match

Paid Time Off/Sick Time

Paid Parental Leave

Employer Assistance Program

Commuter Benefits

Shake Shack Meal Discounts

Charitable opportunities

Employee Resource Groups

Career development opportunities

Job summary

Shake Shack is seeking a Restaurant Team Leader to manage the flow of service and direct the work of team members on a shift, ensuring the highest levels of safety, cleanliness, quality, and speed. You will help build and lead a high performing team of hourly Team Members and may assist with operational support functions (purchasing, receiving, inventory).

You’ll also participate in applicant interviews and support employee relations.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Strong problem solving

Effective communication

Restaurant leadership

Education

Food Safety Certification (local jurisdiction)

Job description

Shake Shack is seeking a Restaurant Team Leader to manage the flow of service and direct the work of team members on a shift, ensuring the highest levels of safety, cleanliness, quality, and speed. You will help build and lead a high performing team of hourly Team Members and may assist with operational support functions (purchasing, receiving, inventory).

You’ll also participate in applicant interviews and support employee relations.