Shift Manager - Lead a Fast-Paced, Growth-Focused Team

Shake Shack Enterprises, LLC; Santa Clara (CA); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Health, Dental, Vision Insurance

Flexible Spending Accounts

401(k) plan with company match

Paid Time Off / Sick Time

Parental Leave

Employee Assistance Program (EAP)

Commuter Benefits

Meal Discounts

Career development opportunities

Job summary

Shake Shack Enterprises, LLC is seeking a restaurant shift leader to manage service flow, supervise hourly team members, and uphold safety and quality standards on a busy shift. You will participate in interviewing and support operations like purchasing and inventory to keep restaurant performance high.

The role emphasizes strong communication, problem-solving, and leadership with opportunities for growth in a fast-paced hospitality environment.

Qualifications

• Minimum 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification as per local jurisdiction.
• Strong problem-solving skills; effective written and verbal communication.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high-performing team of hourly Team Members.
• Participate in applicant interviews and assist with employee relations; may assist with purchasing, receiving, inventory, etc.

Skills

Leadership

Food Safety Certification

Problem Solving

Communication

Job description

Shake Shack Enterprises, LLC is seeking a restaurant shift leader to manage service flow, supervise hourly team members, and uphold safety and quality standards on a busy shift. You will participate in interviewing and support operations like purchasing and inventory to keep restaurant performance high.

The role emphasizes strong communication, problem-solving, and leadership with opportunities for growth in a fast-paced hospitality environment.