Shift Manager — Lead & Elevate the Restaurant Team

Shake Shack; Dedham (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Supplemental Life Insurance

Short-Term Disability

401(k) with Company Match

Paid Time Off

Paid Parental Leave

Employer Assistance Program

Commuter Benefits

Exclusive discounts

Meal Discounts

Charitable opportunities

Employee Resource Groups

Career development opportunities

Job summary

Shake Shack is hiring a restaurant team leader to direct shift operations, ensuring safety, cleanliness, quality, and speed. You will supervise hourly Team Members and may assist with purchasing, receiving, and inventory.

You’ll participate in interviews and support employee relations in a fast-growing hospitality environment. Join a team-first culture with opportunities to mentor staff and grow within the company.

Qualifications

• 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Restaurant leadership

Food Safety Certification

Problem solving

Effective communication

Job description

Shake Shack is hiring a restaurant team leader to direct shift operations, ensuring safety, cleanliness, quality, and speed. You will supervise hourly Team Members and may assist with purchasing, receiving, and inventory.

You’ll participate in interviews and support employee relations in a fast-growing hospitality environment. Join a team-first culture with opportunities to mentor staff and grow within the company.