Shift Leader: Elevate Service & Lead Team

Shake Shack Enterprises, LLC; Chicago (IL); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

401(k) with Company Match

Paid Time Off

Sick Time

Paid Parental Leave

Employee Resource Groups

ShackMeal Discounts

Career development opportunities

Job summary

Shake Shack Enterprises, LLC is seeking a Restaurant Team Lead to manage shift operations, supervise hourly Team Members, and support purchasing, receiving and inventory tasks. The role emphasizes safety, cleanliness, quality and speed, with opportunities for growth.

Ideal candidates have leadership experience, a current Food Safety Certification, strong problem solving abilities, and excellent written and verbal communication skills to engage with the team and guests.

Qualifications

• At least 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification according to local jurisdiction.
• Strong problem solving skills.
• Effective communication skills, both written and verbal.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality and speed.
• Help build and lead high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
• Participates in applicant interviews and assists with employee relations.

Skills

Leadership experience

Food Safety Certification

Problem solving

Communication skills

Job description

Shake Shack Enterprises, LLC is seeking a Restaurant Team Lead to manage shift operations, supervise hourly Team Members, and support purchasing, receiving and inventory tasks. The role emphasizes safety, cleanliness, quality and speed, with opportunities for growth.

Ideal candidates have leadership experience, a current Food Safety Certification, strong problem solving abilities, and excellent written and verbal communication skills to engage with the team and guests.