Shift Manager: Lead Restaurant Ops & Guest Experience

Papa Johns; Pāpā (HI); On-site; USD 14,000 - 21,000; Full time

Job summary

Papa Johns Hawaii is seeking an experienced store manager to run a Papa Johns restaurant with attention to detail and strong leadership. You will oversee daily operations, ensure top-tier customer service, and monitor financial performance to drive results.

Ideal candidates have food service management and supervisory experience, proficiency with POS systems, and a passion for delivering great guests experiences in a fast-paced environment.

Qualifications

• Experience managing a food-service operation in a busy restaurant setting.
• Proven ability to supervise and train staff effectively.
• Proficiency with POS, payments, and sales data tracking.
• Strong customer service skills and the ability to resolve issues.
• Ability to lead a team and drive performance improvements.
• Knowledge of kitchen management and food preparation processes.
• Experience with inventory control and restaurant operations efficiently.

Responsibilities

• Manage daily operations of the Papa Johns restaurant, including overseeing food service, kitchen management, and customer service.
• Supervise and train team members in food preparation, cooking techniques, and inventory control to ensure quality and efficiency.
• Utilize POS systems for order processing, payments, and tracking sales data accurately.
• Conduct interviews, hire staff, and provide ongoing coaching to maintain a high level of service.
• Collaborate with the management team to implement strategies for improving restaurant performance and customer satisfaction.

Skills

Food service management

Supervisory experience

POS systems

Customer service

Team leadership

Kitchen management

Inventory control

Job description

Papa Johns Hawaii is seeking an experienced store manager to run a Papa Johns restaurant with attention to detail and strong leadership. You will oversee daily operations, ensure top-tier customer service, and monitor financial performance to drive results.

Ideal candidates have food service management and supervisory experience, proficiency with POS systems, and a passion for delivering great guests experiences in a fast-paced environment.