Shift Lead - Restaurant Ops, Service & Profitability

PJ 5303 HILO; Hilo (HI); On-site; USD 42,000 - 52,000; Full time

Job summary

Papa John’s restaurant in Hawaii seeks a Shift Leader to supervise shifts and work areas, ensuring high-quality products and customer service, while adhering to company policies and legal requirements. Responsibilities include maintaining product quality, accuracy, portioning, and ensuring timely service.

The role emphasizes leadership, adherence to safety standards, and helping the restaurant meet its profit and operational goals through effective shift management and cash handling.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Responsibilities

• Adheres to guidelines and procedures for each station, ensures quality products and proper portioning.
• Maintains core values, positive attitude, and teamwork; adapts to change.
• Ensures adequate shift coverage and provides feedback to address issues; maintains food, labor costs, cleanliness and safety standards.
• Contributes to profit goals by using the FOCUS System, handles cash management, and helps manage inventory to minimize loss.

Skills

Cash management

Planning and organization

Effective communication

Education

High School diploma or GED

Job description

Papa John’s restaurant in Hawaii seeks a Shift Leader to supervise shifts and work areas, ensuring high-quality products and customer service, while adhering to company policies and legal requirements. Responsibilities include maintaining product quality, accuracy, portioning, and ensuring timely service.

The role emphasizes leadership, adherence to safety standards, and helping the restaurant meet its profit and operational goals through effective shift management and cash handling.