Shift Manager: Lead Guest Service & Team Operations

Bojangles'; Enterprise (AL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Career development opportunities

Competitive pay

Health, dental, and vision insurance

Life insurance

Short/long term disability

Critical illness insurance

Accident insurance

Hospital indemnity insurance

Matching 401k plan

Discount meal benefit

Job summary

Bojangles' is seeking a Shift Manager in Enterprise, Alabama to lead restaurant teams during opening or closing shifts, ensuring exceptional guest service and adherence to brand standards. The role involves managing operations, cash handling, and maintaining a clean, safe environment for guests and staff.

The position offers both part-time and full-time opportunities with responsibilities including production management, training new team members, and addressing escalated guest concerns.

Qualifications

• At least 18 years of age.
• Availability to manage opening and/or closing shifts.
• Dependable and coachable.
• Able to work in a fast-paced restaurant environment.

Responsibilities

• Greet guests with a smile and inviting demeanor.
• Provide excellent guest service and address customer needs promptly.
• Take orders, use headset (if applicable), and suggest menu items.
• Ensure food is prepared and served to brand recipes and quality standards.
• Maintain safety, sanitation, and a clean, organized restaurant.
• Assist with opening/closing shift responsibilities and cash/inventory records.

Skills

Friendly attitude

Guest service

Team player

Integrity

Communication skills

Leadership

Job description

Bojangles' is seeking a Shift Manager in Enterprise, Alabama to lead restaurant teams during opening or closing shifts, ensuring exceptional guest service and adherence to brand standards. The role involves managing operations, cash handling, and maintaining a clean, safe environment for guests and staff.

The position offers both part-time and full-time opportunities with responsibilities including production management, training new team members, and addressing escalated guest concerns.