Assistant Manager: Guest Experience & Restaurant Ops

Bojangles'; Fultondale (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career Development

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Matching 401k Plan

Meal Benefit

Job summary

Bojangles' is hiring an Assistant Manager to lead the team when the General Manager is away and to support daily restaurant operations. This full-time role requires open availability and involves supervising Shift Managers and Team Members, training staff, and ensuring guest satisfaction.

The position includes responsibility for production management, inventory, cash reconciliation, and scheduling, with opportunities for career development and benefits typical of a Quick Service restaurant.

Qualifications

• Open availability and willingness to work varied shifts.
• Experience in quick service restaurant management preferred.
• Strong guest-service orientation and leadership skills.

Responsibilities

• Production management and supervision in the absence of the General Manager.
• Complete temperature logs and waste tracking.
• Conduct inventory counts and reconcile sales and cash.
• Train new team members and supervise Shift Managers.
• Address escalated guest concerns; perform banking duties.
• Assist with scheduling, interviews, and personnel checks.

Skills

Customer service

Team leadership

Communication

Integrity

Multitasking

Tools

Microsoft Office

Job description

Bojangles' is hiring an Assistant Manager to lead the team when the General Manager is away and to support daily restaurant operations. This full-time role requires open availability and involves supervising Shift Managers and Team Members, training staff, and ensuring guest satisfaction.

The position includes responsibility for production management, inventory, cash reconciliation, and scheduling, with opportunities for career development and benefits typical of a Quick Service restaurant.