Shift Lead: Guest Service & Operations

Bojangles'; Daleville (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Discount meal benefit

Health insurance

401k matching

Job summary

Bojangles' in Daleville, AL is seeking a Shift Manager to lead a team during opening or closing shifts. The role includes managing daily operations, ensuring brand standards, and delivering exceptional guest service.

The ideal candidate is 18+, dependable, coachable, and capable of handling high-volume periods while maintaining safety and quality. This position offers both part-time and full-time opportunities and a competitive benefits package.

Qualifications

• At least 18 years of age.
• Availability to manage one or more opening and/or closing shift(s) weekly.
• Dependable and coachable.

Responsibilities

• Greet guests with a genuine smile and warm, inviting spirit.
• Provide excellent guest service and meet customer needs promptly.
• Take orders, capture details accurately, and suggest items using menu knowledge.
• Prepare and serve food according to brand recipes and quality standards.
• Follow food safety, sanitation, and safety protocols.
• Maintain a safe, clean, and organized restaurant environment.
• Assist with cash handling, inventory, and records for shifts.
• Train new team members and address escalated guest concerns.

Job description

Bojangles' in Daleville, AL is seeking a Shift Manager to lead a team during opening or closing shifts. The role includes managing daily operations, ensuring brand standards, and delivering exceptional guest service.

The ideal candidate is 18+, dependable, coachable, and capable of handling high-volume periods while maintaining safety and quality. This position offers both part-time and full-time opportunities and a competitive benefits package.