Shift Leader: Guest Experience & Restaurant Ops

Bojangles'; Red Bank (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Plan

Meal Discount

Job summary

Bojangles' is seeking a Shift Manager to lead restaurant teams during opening or closing shifts, ensuring exceptional guest service and adherence to brand standards.

The role covers production, safety, cleanliness, and inventory control, with both part-time and full-time opportunities. Candidates should be reliable, upbeat, and ready to train new team members while maintaining efficient operations.

Qualifications

• Experience in guest service and helping others.
• Ability to lead a team and manage opening or closing shifts.
• Strong communication, listening, and direction-giving skills.

Responsibilities

• Greet guests warmly and ensure high-quality service.
• Manage a shift, oversee team, and handle opening/closing duties.
• Maintain safety, cleanliness, and brand standards.
• Record cash, sales, and inventory accurately.
• Train new team members and address guest concerns.

Skills

Guest service

Team leadership

Communication

Listening

Integrity

Urgency

Direction giving

Learning mindset

Tools

Brand knowledge

Job description

Bojangles' is seeking a Shift Manager to lead restaurant teams during opening or closing shifts, ensuring exceptional guest service and adherence to brand standards.

The role covers production, safety, cleanliness, and inventory control, with both part-time and full-time opportunities. Candidates should be reliable, upbeat, and ready to train new team members while maintaining efficient operations.