Shift Manager: Lead Guest Experience & Team Success

Long John Silver's; Westland (MI); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Long John Silver's in Michigan is seeking a motivated Shift Manager to lead the restaurant team and deliver outstanding guest experiences during busy shifts.

You will supervise crew, ensure food safety and quality, manage scheduling, train new staff, and drive profitability while maintaining a welcoming, fast-paced environment.

This role requires reliable transportation, flexibility with rotating shifts, and a passion for service that aligns with our PIRATE values and bell-ringing culture.

Formación

• 18+ years old
• Completed Shift Manager Training
• Ability to work rotating shifts
• Reliable transportation to and from work

Responsabilidades

• Guarantee 100% guest satisfaction and resolve issues promptly
• Lead crew and management to meet service and quality standards
• Schedule staff and manage payroll and attendance
• Ensure proper food handling, storage, and safety standards
• Drive profitability by managing inventory and waste
• Coach, motivate, and develop team members to deliver great experiences
• Maintain a clean, welcoming dining area and interior/exterior spaces
• Communicate goals, performance expectations, and feedback to the team

Conocimientos

Team leadership

Customer service

Food safety

Communication

Educación

High School Diploma or Equivalent

Descripción del empleo

Long John Silver's in Michigan is seeking a motivated Shift Manager to lead the restaurant team and deliver outstanding guest experiences during busy shifts.

You will supervise crew, ensure food safety and quality, manage scheduling, train new staff, and drive profitability while maintaining a welcoming, fast-paced environment.

This role requires reliable transportation, flexibility with rotating shifts, and a passion for service that aligns with our PIRATE values and bell-ringing culture.