Shift Manager: Lead Team & Service Excellence

Blake; Espanola (NM); On-site; USD 19,000 - 23,000; Full time

Job summary

Blake’s Lotaburger in New Mexico is seeking a Shift Manager to support the MOD, ensuring fast, friendly service while controlling costs and maintaining quality. You will supervise crew, uphold policies, and help run an efficient operation.

You must meet standards: 18+, High School Diploma, restaurant experience, food handler, English proficient, bilingual a plus. This role offers growth with a legacy brand and requires teamwork, integrity, and a hands-on leadership approach.

Qualifications

• Must exemplify Blake’s Core Values: KIND, TEAM, PASSION, PROCESS.
• Must be professional and have a positive attitude with customer service skills.
• Ideal candidate will have a High School Diploma and restaurant experience.
• Ability to work a flexible schedule up to 28 hours per week (PT) or 40 hours (FT).
• Food Handler Certified Required.

Responsibilities

• Assist the management team as MOD to oversee operations.
• Provide outstanding customer experience and service.
• Ensure proper preparation of menu items following correct processes.
• Develop leadership skills to motivate crew members.
• Adhere to Blake’s Lotaburger policies and safety procedures.
• Help with inventory, deposits, and compliance with laws.

Skills

Customer service

Team leadership

Communication skills

Problem-solving

Education

High School Diploma

Tools

POS system

BOH computer system

Job description

Blake’s Lotaburger in New Mexico is seeking a Shift Manager to support the MOD, ensuring fast, friendly service while controlling costs and maintaining quality. You will supervise crew, uphold policies, and help run an efficient operation.

You must meet standards: 18+, High School Diploma, restaurant experience, food handler, English proficient, bilingual a plus. This role offers growth with a legacy brand and requires teamwork, integrity, and a hands-on leadership approach.