Shift Manager: Lead Coffee Experience & Team Growth

Starbucks; Shrewsbury (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Bean Stock equity program

Job summary

Starbucks is seeking a shift manager in Massachusetts to lead a store team, uphold operational standards, and deliver welcoming guest experiences. You will supervise a small team, train partners, and ensure smooth daily execution from opening to close.

The role emphasizes mentorship, process improvement, and representing the brand in your community. Prior retail or customer service management experience is valued, with opportunities for growth, benefits, and a path toward advanced leadership

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

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Skills

Retail management experience

Team supervision

Coaching

Customer service

Job description

Starbucks is seeking a shift manager in Massachusetts to lead a store team, uphold operational standards, and deliver welcoming guest experiences. You will supervise a small team, train partners, and ensure smooth daily execution from opening to close.

The role emphasizes mentorship, process improvement, and representing the brand in your community. Prior retail or customer service management experience is valued, with opportunities for growth, benefits, and a path toward advanced leadership