Shift Manager — Lead a coffee team & guest experience

Starbucks; Pittsfield (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage (Starbucks College 90

Job summary

Starbucks Coffee Company in Pittsfield, MA is seeking a Shift Manager who will lead a store team, ensure exceptional guest service, and uphold store standards. You’ll mentor partners, manage daily operations, and help drive sales while delivering a warm, welcoming experience to the local community.

The role emphasizes hands-on leadership, training, and opportunities to advance within Starbucks as you learn to run a multi-million dollar business.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead a team and create a welcoming space for customers.
• Mentor and train partners to deliver great service and operations.
• Contribute to running a multi-million dollar business with strong guest focus.

Skills

Team leadership

Customer service

Organizational skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks Coffee Company in Pittsfield, MA is seeking a Shift Manager who will lead a store team, ensure exceptional guest service, and uphold store standards. You’ll mentor partners, manage daily operations, and help drive sales while delivering a warm, welcoming experience to the local community.

The role emphasizes hands-on leadership, training, and opportunities to advance within Starbucks as you learn to run a multi-million dollar business.