Shift Manager: Lead a Customer-Centric Coffee Team

Starbucks; Southborough (MA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid vacation

SIP equity program

Job summary

Starbucks is seeking a shift manager in Massachusetts. You will lead a store shift, mentor teammates, and ensure smooth daily operations while prioritizing guest experience and sales goals.

Role demands strong organization and people skills, with prior retail management or equivalent military service valued. The position offers competitive benefits and opportunities for growth within Starbucks.

Qualifications

• Minimum 1 year in retail/customer service management.
• One year supervising others and building teams.
• Strong organizational and interpersonal skills.
• Entrepreneurial mindset with sales focus.

Responsibilities

• Lead a Starbucks shift and mentor teammates.
• Ensure smooth daily operations and guest satisfaction.
• Support store goals, coaching, and training initiatives.

Skills

Retail mgmt

Team supervision

Customer service

Sales mindset

Job description

Starbucks is seeking a shift manager in Massachusetts. You will lead a store shift, mentor teammates, and ensure smooth daily operations while prioritizing guest experience and sales goals.

Role demands strong organization and people skills, with prior retail management or equivalent military service valued. The position offers competitive benefits and opportunities for growth within Starbucks.